Due to security reason, multi-factor authentication is put on all accounts.
Microsoft Authenticator must be downloaded to your mobile device to use multi-factor authentication.
The tutorial below will guide you through the process.
Click here to add an authenticator method to your profile.
Next time you try to login, you might get this message:
Step 1 – Click on Next.
Step 2 – Click on Next again.
Step 3 – Download and open the Microsoft Authenticator app – must be on mobile
Follow this link for the apple installation
Follow this link for android installation
Step 4 – The first thing you might see is a page saying “respects your privacy”.
Click I agree.
Step 5 – Select the option: Scan a QR code.
**If a popup asks to give permission for the camera, click OK so you will be able to scan the code.**
Step 6 – After scanning with your phone, go back to your computer/laptop and press Next.
Step 7 – You will get prompted to try it out.
After you hit Approve. on the application, you might get asked to put your fingerprint, phone password, or face recognition (this is to make sure it is actually you and not someone who somehow stole your phone).
Step 8 – After following the steps on your mobile device, you should get to this screen on your laptop/computer.
Step 9 – Click Done to continue signing in.
This is what might pop up on your phone next time log in:
If you do not want to get asked to approve next time, you can check the “Don’t ask again for 90 days” checkbox.
For any questions, do not hesitate to contact us at:
If you would like some in-person assistance with setting up your MFA, please bring your laptop and smartphone to the IT help desk in C251. Our hours of operation are 8:00 AM to 5:00 PM Mon-Fri